Shop Agent can handle customer queries promptly and accurately, providing a seamless customer experience. By eliminating the need for human support, customers can get instant answers to their questions, leading to higher customer satisfaction rates.
POWER UP YOUR TEAM WITH AI
Meet your newest employee
Azule performs tasks that were once only possible with human support. Let Azule handle 80%+ of customer service tickets, edit and search orders, interact with your third party tools, and more. All in line with your brand's policies. And this is only the beginning of what Azule is capable of.
Book a demoMeet your newest employee
AI that talks to customers just like you do
Tuned to your brand's customers
Your Shop Agent is not one size fits all. It is trained on your support data and continuously improves.
Custom AI powered workflows
Shop Agent can decide to take actions in hundreds of ecommerce platforms.
Integrated with your helpdesk
Integrates directly to you existing tools such as Gorgias, Intercom, or any other platform.
Integrated with Shopify
Shopify merchants can allow their AI assistant to handle order lookups and process refunds.
Train your own AI agent
Chat with your data
Create custom chat experiences with your data. Retrieve accurate responses and insights into practically any data set. Integrate your chat experience into any product or tool.
Azule chat goes beyond responding to questions. You can have Azule take actions with practically any API endpoint.
Use cases
Benefits of Shop Agent for Your Business
Shop Agent is an AI-powered customer service chat assistant that can revolutionize your customer support experience. Here are some of the use cases of Shop Agent that can help reduce customer support tickets by 80%+:
Improve Customer Experience
Increase Efficiency and Productivity
Shop Agent can handle 80%+ of customer service tickets, reducing the workload of your support team. This allows your support agents to focus on more complex issues, leading to increased efficiency and productivity.
Cost-Effective Solution
Shop Agent is a cost-effective solution that can save your business money in the long run. By reducing the workload of your support team, you can avoid hiring additional support staff, leading to cost savings for your business.
Customizable and Versatile
Shop Agent can be customized to handle your niche use case directly from your live chat in real-time. Shop Agent can also integrate with hundreds of e-commerce tools, making it a versatile addition to your tech stack.
AI Trained on your brand
We train AI to continously learn about your brand.
Imagine if your customer service team was studying your brand guidelines, policies, conversation history and more 24/7. That is what Shop Agent does for you. The longer you use Shop Agent the better it gets at answering complex customer service queries. Ready to 100x your customer service team
INTEGRATIONS
Integrate Azule
wherever you need it
Azule can be trained to make decisions and take actions across hundreds of ecommerce tools, and to stay in line with your brand's policies. Customize your Agent to handle your niche use case directly from your live chat in real time.
Data privacy and transparency
Prioritise privacy to build users’ trust
Your users should always be in control of their financial data. With Financial Connections, you can promise your users that you can only access the data they have consented to share.
Before linking an account, users can see:
What types of data they’re sharing
Who can access their data
How to disconnect an account
We safeguard users’ data by:
Prioritising OAuth connections to reduce login credential sharing
Limiting your access to only the data you requested
Encrypting data in transit and at rest
Financial data access
Select all that apply
Data types
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